Charles E. Moreland will succeed Sheila Pressley as JEA’s chief customer experience officer effective Dec. 2, the city-owned utility announced Nov. 22.
Pressley is retiring in January after 21 years serving JEA, according to a news release.
“I am looking forward to having Charles join JEA’s leadership team. As a lifelong resident and public servant in Jacksonville, he will be a strong champion for our customers and continue our customer-first approach,” JEA CEO and Managing Director Vickie Cavey said in the release. “I’m grateful for Sheila Pressley’s years of service to JEA and wish her all the best in her retirement.”
Moreland’s annual salary will be $330,000, spokesperson Karen McAllister said in an email.
Moreland previously served in the Jacksonville Fire and Rescue Department, rising to director/fire chief, and in the city government. For the city, he served as director of community and international affairs and as deputy chief administrative officer.
Moreland holds a bachelor’s degree in business administration from Edward Waters University, a bachelor’s in emergency management from Barry University, and a master’s in public administration and a doctorate in education from Nova Southeastern University. He also is a 2008 alumnus of Leadership Jacksonville.
This story has been updated with Mooreland's salary.